Things should work exactly as they should, for longer than anyone expected.
A great residential brand does not feel like prestige. It feels like certainty — the experience of things working exactly as they should, in ways that make daily life measurably better. Project-level standards live on each project page. This page lists the standards we apply across every DEMAR development, regardless of address. Every named third party below is engaged under contract. Five principles run through all of it: verifiable specificity, defined by refusal, evolutionary design, long-term ownership reward, third-party validation.
01 · Capital
How DEMAR holds and accounts for capital.
Each DEMAR project is incorporated as a single-purpose vehicle. No cross-collateralisation between projects. SPV legal counsel: Otieno & Patel Advocates LLP.
Buyer deposits and equity instalments held by Stanmore Trust Kenya Limited, a CMA-licensed escrow trustee. Funds released against the four contracted milestones (10/20/30/40%) only on counter-signature by Knight Mwangi Quantity Surveyors.
Projects structured debt-free at acquisition through to handover. Senior debt requires investor approval if introduced. Capital advisory: Ström Partners, Copenhagen.
Annual statutory financial audit by Bowman Adair Kenya. Buyer deposits and construction-all-risks cover insured by Riverside Indemnity Kenya.
02 · Certification
Environmental performance, audited externally.
Every DEMAR project targets IFC EDGE Advanced certification — ≥ 40% energy savings, ≥ 35% water savings, ≥ 25% embodied carbon reduction — audited by GEcon Africa, an IFC EDGE registered auditor, and registered before construction begins.
Targets and methodology published before construction. Preliminary and final GEcon Africa audit results published in full, including any item where the target is missed.
03 · Materials
A house-level material discipline.
Materials specified by named brand, manufacturer, and country of origin on every project. The schedule is published on the project Standards page; items still in selection are flagged.
Substitutions during construction require architect's written approval and are logged in the project quality record. No silent substitutions.
04 · Construction tolerances
Published, on every project.
± 2 mm gap variance across cabinetry runs and door reveals.
± 3 mm grout-line variance on ceramic and stone tiling.
± 5 mm vertical deviation across the height of any single wall.
± 3 mm over a 2 m straight-edge sweep, finished surfaces.
± 2 mm reveal variance across any single opening.
05 · Delivery
Stated dates. Penalties if we miss them.
Stated handover window communicated in writing at reservation, with a defined late-delivery penalty payable to buyers per month of delay, capped at agreed limits.
Public monthly log signed by the site engineer, archived on the project page, distributed to subscribers by email.
06 · Post-handover
The contract continues after the keys are handed over.
24 months from handover for snags and defects of fit-out. Structural warranty per Kenya Building Code minimums; we underwrite to longer where the standard is silent.
Each building managed by Westgate Living Management under a 10-year service-level agreement, with a published 24-hour, seven-day response-time matrix.
Single owner portal for service requests, document access, and an asset log of every named material in the residence.
Three-tier complaint escalation: Westgate Living Management building manager, then Annika Lindgren (Director of Design Operations, DEMAR), then Erik Søndergaard (Managing Director, DEMAR). Response windows published at each tier, in writing.
Walk through the standards with the team.
A 45-minute private session, going line by line through the items above and answering any technical question you bring.